Insurance News

From Accident Scene to Insurance Claim: A Guide for Motorists
By External Article April 8, 2026
Being in a motor vehicle accident is stressful, even when no one is hurt. In the minutes and hours that follow, it’s natural to feel shaken and unsure of what to do next. But a few calm practical steps at the scene and reporting the accident correctly to the police and your insurer can prevent unnecessary delays in pro
New criminal tactic targeting South Africans with banking apps on their phones
By External Article April 7, 2026
Criminals are increasingly kidnapping South Africans and forcing them to hand over money through the banking apps on their phones.
Rejected Claims Expose Behavioural Risk in Motor Insurance
By External Article April 7, 2026
Motor insurance claim rejections are being driven less by technicalities and more by driver behaviour – with direct implications for underwriting, advice, and client outcomes.
Disclosure Clauses: A Cornerstone of Risk Integrity in Insurance
By External Article March 23, 2026
Virtually every short-term insurance policy contains a Disclosure Notice or Disclosure Clause. This principle is equally applicable in the Life Insurance Industry, although the wording and application may differ from policy to policy or contract to contract.
10 cars being targeted by hijackers in South Africa – with 3 new additions
By External Article December 1, 2025
A new list compiled using data from insurance and tracking companies has identified 10 cars targeted by hijackers in South Africa, which include relatively new targets such as the Kia Picanto, the Isuzu D-Max, and the Toyota Corolla Cross.
Warning to South African homeowners with electric fences
By External Article November 11, 2025
Warning to South African homeowners with electric fences. Criminals in South Africa are continually adapting their methods to bypass home security systems, including electric fences.
Roadworthiness is essential for valid insurance claims, Ombud warns
By External Article September 30, 2025
The law requires all vehicles on public roads to be roadworthy, and insurers are within their rights to reject a claim when a vehicle’s lack of roadworthiness causes an incident.
Mind your password: six cyber vulnerabilities that could cripple SMEs
By External Article September 18, 2025
In our increasingly digitised world, the importance of securing online identities cannot be overstated. For small and medium-sized enterprises (SMEs) in South Africa, the stakes are even higher.
Cyber Threats: Awareness High, But Cover Still Low
By External Article August 18, 2025
The latest Santam Insurance Barometer shows that 81% of consumers are concerned about cyber risks, while 80% of businesses say they have strengthened their defences. But only 2% of consumers and 17% of businesses have purchased cyber insurance.
Ombudsman sounds alarm on virtual banking card
By External Article August 7, 2025
WITH virtual banking cards being offered across all digital banking platforms, and with the ability to load these cards on phones and other wearable devices, virtual cards are gaining ground over traditional physical cards or cash.
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